Job Details

Job Details

Responsibility : • Lead critical operation and technical delivery activities for global network infrastructure solutions and services • Plan & deploy operation to ensure cost and business objective are delivered as per business requirements and governance of operating model supports business requirements • Plan and manage alignment of service management policy framework to be standradize under guidance of IT/ITSM manager to ensure necessary control in place • Leading continuous service improvement as part of operational excellence and ensure better efficiency and effectiveness of Network • Ensure standardize process framework on documentation and smooth handover from build team to operation team as part of demand management process and CSI • Ensure the quality of the operational capabilities and strict adherence to operational & build support model • To provide authoritative and credible BAU leadership for existing ops and technology landscape within company engaging with colleagues across the organization, strategic customers, vendors and industry bodies • To work with counterparts and key stakeholders across organization to ensure that the operation and security standardization, enabling collaboration within function and cross support to align with wider business objective • Flexible person with the ability to manage stressful situations and adapt to rapidly changing environments and requirements • Review MIS data & represent MIS dashboard in monthly governance review • Mentoring & creation of skill/ talent within team Detailed Activities/Requirements: - • Accountable for managing and governing technology operation IT network infrastructure & manage TMS (technical management support) network function within Build/ Operation. As part of build, responsible for ensuring the new demand, design for the project by following network engineering standards/architecture. • Must be techno savvy – 12 to 15 years of in depth knowledge & understanding of IP architecture • Act as an interface with Operation Leads/ Build Lead, Design leads and Delivery team for various new requirement to support sharing of ops information, understanding design, support solution team for deployment & integration, test/ UAT of setup until transition of services to network operation along with adequate & accurate documentation • Maintain, manage & assessment of network infrastructure/ process & highlight key finding which can result benefit to business/infrastructure – bringing continual service improvement plan in Ops/ Build area and ensure better efficiency & effectiveness is in place • Maintain & manage well designed and highly resilient, cost effective secure IT infrastructure i.e. Routing, Switching, Wireless and Wifi, Security Firewalls and VPN gateways modules like Forticache (FCH), Fortigate (FW), FortiWeb (FWB), and Log Analyzer (FAZ), Cisco ASA Firewall, Cisco VPN • Maintain, manage & implementation of VPN technologies like IPSEC, SSL VPN including 2 factor authentication • Maintain, and manage intrusion detection/prevention solutions IPS: sourcefire, Cisco wIPS, Unified Thread Management (UTM) & SIEM/SIM products; • Maintain, manage & implementation of secure authentication architecture like Cisco Authentication Server (ACS or ISE) including Network Admission Control (NAC), 802.1x, Content Filtering, Net flow Analysis & certificate deployment • Maintain, manage & implement NBAD (Network Behaviour Anomaly Detection) tools like Lancope • Maintain, manage & implementation security monitoring & trouble-shooter like packer flow analyser, traffic analyser, sniffer – wireshark & netmon, Tufin policy management tool, solarwind, Sapphire • Act as SME & Interface with IT, cross function support team, business & principal vendors to analyse, track & review KPI & support mechanism • Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability. • Capacity planning of security infrastructure to ensure 24*7 available network, along with Availability Management, Event Management & high availability, proactive forecast of capacity on the base of Capacity Report • Support service continuity measures i.e., backup/restore procedures & disaster recovery plan. • Implementing best practices, Create SOPs for repeated tasks & automation, along with continual updation to Knowledge Management • Work with Service Management Team, Infosec Team & Network TMS Team, to identify, control & resolve key investigations, support SIP (System Improvement Plans) & ensure zero high severity security issue/audit points • Planning of hardening of all security devices, in coordination with TMS team/ OEM experts & Vendors • Understanding of ITIL oriented process framework is mandatory - Review MIS data & represent MIS dashboard in monthly review • Ensure technical resources are trained and deployed to design, build, transition operate and improve the technology to support IT secure architecture • Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure • Support, coordinate & manage regular activity calendar/audit of IT Operation team / Infosec team to ensure necessary documentation, gap finding & closure Team Rankskills Contact : 7719869991Or Email Cvs to recruiter2@rankskills.in

Key Skills

Project Management , Governance Management , Team Management , Delivery Management

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