Job Details

Job Details

Job Responsibilities: Role : Insurance / Banking / Health Care / Education / Automotive / Real Estate Product Sales and Customer Support Processes : Domestic / international support via voice / video/ non-voice / blended channels Skills : Communication skills & Empathy Languages : English , Hindi & Other Indian languages - Respond promptly and professionally to customer inquiries, concerns, and requests - Communicate with customers in product promotion ,resolving queries , troubleshooting and providing product information as needed. - Follow established processes and procedures to ensure consistent service delivery and customer satisfaction. - Maintain accurate records of customer interactions, transactions, and resolutions in system - Adhere to quality standards, performance metrics, and compliance requirements in all customer interactions. - Strong interpersonal skills with the ability to build rapport and empathize with customers. - Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.

Key Skills

BPO, English, call center, Accounting, Medical Sales, Inbound Calls, Back office, Phone Banking, Chat Support, Hindi Call Center, Voice Support, Inbound Voice Process, Non-voice process, Insurance Sa

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